Opening Hours
| Monday – Friday | – | 8.00 – 18.00 |
| Late appointments will be available one evening per week. | ||
| Saturday | – | Closed |
| Sunday | – | Closed |
Phone: 01848 332900
N.B. Appointments can only be made from 8.45am onwards.
Opening Hours
| Monday – Friday | – | 8.00 – 18.00 |
| Late appointments will be available one evening per week. | ||
| Saturday | – | Closed |
| Sunday | – | Closed |
Phone: 01848 332900
N.B. Appointments can only be made from 8.45am onwards.
Appointments
Appointments can be made from 8.45am onwards.
Telephones are manned from 8.00am for emergencies.
Email: dg.gpclin.y18339@nhs.scot
Appointments
01848 332900
Appointments can be made from 8.45am onwards.
Telephones are manned from 8.00am for emergencies.
Email: dg.gpclin.y18339@nhs.scot
Repeat Prescriptions
48 hours’ notice should be allowed for provision of the prescription. Phone line available 24 hours.
Repeat Prescriptions
01848 331126
Emergency Out of Hours
This is an arrangement set up by the Health Board for treating URGENT MEDICAL PROBLEMS at night and weekends when the surgery is closed.
N.B. Calls will be charged at a local rate
01848 332900
N.B. Calls will be charged at a local rate
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Welcome to the Thornhill Medical Practice
The Thornhill Medical Practice is based in Thornhill Health Centre. Our semi-rural Practice with a co-located 13 bedded community hospital comprises two permanent GP partners, with occasional locums and delivers care to around 3700 patients. Serving the village of Thornhill and surrounding villages of Auldgirth, Carronbridge, Closeburn, Durisdeer, Gatelawbridge, Keir and Penpont.
Our Primary Health Care Team works to provide our patients with comprehensive medical services of the highest possible quality. We are a Training practice for GP Registrars who join us for blocks of 6 months or one year to gain experience in general practice. They are fully qualified doctors having previously worked in a hospital setting.
In our team we also have an Advanced Nurse Practitioner, and regular Pharmacist run clinics. We have a Practice Nurse and an attached team of Community Nurses, Community Midwives and Health Visitors.
Visiting Specialist Clinics in Psychiatry, CAMHS, CPN, Psychology, Self Help, Diabetic Specialist Nurse and Smoking Matters are held at regular intervals.
NOTICES
ScotGEM Medical Student
We currently have a ScotGEM Medical student in the practice as part of their medical school training.
**COVID-19 UPDATE**
The practice is NOT closed.
If you require medical attention then please contact the surgery and you will be called back by an appropriate member of the clinical team.
Routine monitoring of chronic medical conditions such as diabetes and hypertension continues as well as some non-essential services such as driving medicals, travel clinic, minor surgery, contraceptive procedures.
All repeat prescription requests should be made via the prescription line.
You can take paracetamol and fluids for symptom relief. You do not require a sick line (MED3) to cover your absence if self-isolating.
Best wishes,
Thornhill Medical Practice.
Check if you are in our catchment area
Complaints / Comments
If you have any concerns or complaints, please contact the Practice Manager via email or in writing at the address below. We follow the NHS Model Complaints Handling procedure which is as follows:
EARLY RESOLUTION: 5 working days for issues that are straight forward and easily resolved, requiring little or no investigation.
INVESTIGATION: 20 working days for issues that have not been resolved at the early resolution stage, or that are complex, serious or high risk.
INDEPENDENT EXTERNAL REVIEW / OMBUDSMAN: For issues that have not been resolved.
If you would like a copy of our Complaints Policy please contact Thornhill Medical Practice by phone or email.
If you feel you cannot raise your complaint directly with us, the Patient Advice and Support Services may be able to offer you support in making your complaint. The Patient Advice and Support Service offers free, confidential and independent advice and support for patients of the NHS in Scotland. Further details can be found on their website: www.cas.org.uk/pass
Alternatively, in exceptional circumstances complaints can be made to the NHS Board. Please contact Patient Services to discuss this further.
Patient Services
NHS Dumfries and Galloway
Second Floor South
Mountainhall Treatment Centre
Bankend Road
Dumfries
DG1 4AP
Tel: 01387 272733
Email: dg.patientservices@nhs.scot
NHS Contract Services
Core Services
- General management of medical conditions
- Health promotion advice
- Emergency care when appropriate
- Referral for other services, if appropriate
- Urgently required care for temporary residents
Enhanced services
- Minor surgery
- Anticoagulation service
- Near patient testing (monitoring of some drug treatments)
- Pre-clinic testing
- Nexplanon fitting and checking
Additional Service
- Cervical screening
- Contraceptive services
- Vaccinations and immunisations
- Child health surveillance
- Maternity services
- Minor surgery procedures