INFORMATION

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How To Register

We are happy to register patients who live within our catchment area.  If you are unsure whether you are within our practice boundary visit our catchment page to check: https://thornhillmedicalpractice.co.uk/catchment/

Newly registered patients will be invited for a new patient appointment as the final part of registering.

If you wish to choose to see a particular partner for some, or all medical conditions, please let the receptionist know so she can note this in your medical records. We will try to ensure you see the doctor of your choice, but it may not always be possible.

Results of Tests

Test results can be obtained by calling us on 01848 330208 after 2pm.   You should expect the result of most blood tests to be available within three working days, urine tests within four working days and xray or scan results within ten working days.

NHS Minor Ailment Service

Everyone can go to their pharmacist for advice or to buy a medicine for a minor illness or ailment. But this is a new NHS Service for people, including children who don’t pay for prescription charges.

This means that if your pharmacist thinks you need it then they can give you a medicine on the NHS without you having to pay for it. It will also save you making an appointment with your GP simply to get a prescription.

You can use the NHS Minor Ailment Service if:

  • you are registered with a GP surgery in Scotland, and
  • you don’t pay for your prescriptions, and
  • you don’t live in a nursing home or residential care home.

NHS 24

NHS24 is a 24 hour telephone nurse consultation and information service. You can phone 08454 242424 at any time for medical advice. Alternatively you can visit their website www.nhs24.com

Out of hours (between 6.00 pm and 8.00 am and at weekends) NHS24 provides a nurse led triage system which interacts with the Out of Hours Service.  This is accessed by phoning 111.

Violent Patients

The NHS operates a Zero Tolerance Policy with regard to violence and abuse, and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and others.

Violence in this context includes actual or threatened physical violence, or verbal abuse which leads to fear for a person’s safety. In this situation we are obliged to notify the patient in writing of their removal from the list, and record in the patient’s medical record the fact of their removal and the circumstances leading to it. The Health Board is then responsible for providing further medical care for such patients.