SERVICES

GP Surgeries

GP appointments can be arranged following a telephone triage consultation undertaken by a GP or ANP.

Face to face appointments must be pre-arranged.

*Please do not attend an appointment if you have a high temperature, a new continuous cough or a loss or change to your sense of smell or taste.

To ensure we address problems thoroughly we ask that only one problem is dealt with at a time otherwise a double appointment should be requested.

Home Visits

Home Visit requests should be made before 10.30am to assist the doctors in planning their work for the day.  This may be required if a patient is housebound for medical reason or have become too unwell to travel.

  1. It is preferable where possible to see patients in the clinic as there is a full range of facilities available
  2. In order to determine the urgency/necessity of the visit, a receptionist may ask for some information about the problem to aid the GPs decision making.
  3. Occasionally a visit may not be deemed necessary, and a GP may decide on a different plan to help you.

Telephone Consultation

We continue to offer telephone consultations for problems or queries that don’t require a face to face consultation. If you phone after 3pm with a non urgent problem the doctor may not phone you back the sane day.

Scheduled Clinics

Childhood Immunisation Clinic
Tuesdays 10.00am – 11.30am

Appointment needed.
Mothers should not bring ill children to this clinic.

Health Promotion Clinics

By appointment with practice nurse/health care assistant:

  • Asthma/COPD
  • CHD
  • Diabetic Care
  • Hypertension
  • Cryotherapy

Travel Clinic

If you are travelling abroad and require advice on vaccinations, a form can be collected from reception or downloaded.

This should be completed and handed in a minimum of 4 weeks before travel with a £10 fee per person (£20 per family) as this is a non NHS funded service.

Repeat Prescriptions

Repeat prescriptions can be given for some medicines which are taken regularly.

It is your responsibility to order medication before it runs out. Please allow 48 hours for your prescription to reach the chemist but remember that they then have to process the script, which takes further time.

How to order your repeat prescription:

1. Call repeat prescription line on 01848 331 126 or hand a note of medications into reception.

2. Please state which chemist you would like the prescription sent to or whether you would like to collect from the health centre.

Please try to be organised and order all your prescriptions at once. We can help you if you need an odd quantity of medication prescribed to even things up.

If you need a prescription amended, or if a drug is not on your repeat medication list please allow extra time. The clinician will also need more information to process the request. Please explain why the non-repeat item is needed when making the request. Remember that many newly-started medications cannot go on your repeat list until their effects have been assessed, their dosages stabilised, or their effect on the blood checked. If the clinician has insufficient information or is concerned about the safety, or appropriateness, of the request it will not be authorised.